Terms and Conditions

Welcome to Lollifresh. By accessing our website, mobile application, or purchasing from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

Definitions

“Company”, “We”, “Our”, “Us” refers to Lollifresh.

“User”, “You”, “Customer” refers to anyone using our website or services.

“Products” refers to all fresh fruits, juices, beverages, and related items sold by Lollifresh.

Use of Website & Services

You must be at least 18 years old to place orders.

You agree to use the website only for lawful purposes.

Any misuse, hacking attempts, or fraudulent activity will result in immediate termination of access.

Product Information

We ensure all product details, prices, and images are accurate.

However, product availability may change without prior notice.

Images shown are for representation purposes only.

Orders & Payments

All orders must be placed through our official website/app.

Payments must be made through approved payment gateways only.

Once an order is placed and confirmed, it cannot be canceled after processing begins.

Pricing & Taxes

All prices are listed in INR (or your applicable currency).

Prices are inclusive/exclusive of taxes as mentioned.

Lollifresh reserves the right to modify pricing at any time.

Delivery Policy

Delivery timings may vary based on location and availability.

We are not responsible for delays caused by:

Natural disasters

Traffic

Technical failures

Government restrictions

Refund & Cancellation Policy

Refunds will only be provided for:

Damaged products

Wrong items delivered

Refund requests must be raised within 24 hours of delivery.

No refunds on perishable items once accepted by the customer.

Quality & Hygiene

Lollifresh maintains strict hygiene and quality standards.

Once the product is delivered, its storage and handling become the customer’s responsibility.

User Account Responsibility

You are responsible for maintaining the confidentiality of your login details.

Any activity under your account will be considered your responsibility.